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Zoho Software

Zoho CRM is a customer relationship management (CRM) software developed by Zoho Corporation. It helps businesses manage their customer interactions and data, including sales, marketing, and customer support.
 
The software includes features such as contact and lead management, sales forecasting, and analytics. It can integrate with other Zoho apps and third-party tools such as email, calendar, and accounting software. It can be used by businesses of all sizes and is available as a cloud-based or on-premises solution.
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Software Overview

Zoho CRM is a comprehensive software that helps businesses manage their customer interactions and data, and provides them with valuable insights and analytics to make informed decisions.

 

Benefits of Using Zoho

Efficient Communication

Improved customer engagement and communication.

Profitability

Increased sales and revenue.

Data management

Better customer data management.

Supports Teamwork

Enhanced team collaboration.

Efficiency

Greater efficiency and productivity.

Scalable

Customizable and scalable for growing businesses.

Integrations

Integration with other Zoho apps and third-party tools.

Accessibility

Mobile access and offline capabilities.

Analytics

Advanced reporting and analytics capabilities

Advanced Features

Sales forecasting, lead management, and marketing automation features.

Product Features

The following are some of Zoho’s incredible features:

Allows users to store and organize all customer information in one place, including contact details, communication history, and notes.

Helps users predict future sales and identify potential deals, with features such as pipeline management and forecasting reports.

Allows users to create and track marketing campaigns, including email marketing and lead nurturing.

Includes a helpdesk module for managing customer inquiries and issues, with features such as ticket management and customer service reports.

Provides users with real-time data and insights on customer interactions, sales performance, and marketing campaigns.

Zoho CRM can integrate with other Zoho apps, such as Zoho Books, Zoho Campaigns, and Zoho Desk, as well as third-party tools like Google Apps and Salesforce.

Zoho Pricing

Zoho has four plans that are easy to use.

Standard

$ 12 / Month

This plan accommodates a minimum of 3 users. Includes basic CRM features such as lead and contact management, sales forecasting, and email integration.

Professional

$ 20 / Month

This plan accommodates a minimum of 3 users. Includes advanced CRM features such as deal management, territory management, and customizable reporting.

Enterprise

$ 35 / Month

This plan accommodates a minimum of 3 users. Includes all features of the Standard and Professional plans, plus additional features such as advanced automation, customizable dashboards, and integration with Zoho's other business applications.

Ultimate

$ 45 / Month

This plan accommodates a minimum of 3 users. Includes all features of the Enterprise plan, plus additional features such as advanced analytics, predictive intelligence, and machine learning capabilities.

Zoho Awards

  • Gartner Peer Insights Customers’ Choice for Sales Force Automation
  • PCMag Editor’s Choice for CRM Software
  • Capterra Top 20 Most Popular CRM Software
  • FinancesOnline Best CRM for Small Business
  • TrustRadius Top Rated CRM Software
  • com Best CRM for Small Business
  • SoftwareAdvice FrontRunner for CRM Software
  • CRMWatchlist Winner in the Mid-Market CRM category

The Bottom Line

The software includes features such as contact and lead management, sales forecasting, and analytics. It can integrate with other Zoho apps and third-party tools such as email, calendar, and accounting software.