This is ideal for social media managers who manage 5-10 social profiles. Though the standard plan is sufficient for smaller businesses, with the professional plan, larger businesses will benefit from competitive reports, scheduling during optimal times, trend analysis for Twitter, and more. The following are the features that come with the professional plan:
• 10 social profiles
• Everything in standard plus
• Competitive reports for Instagram, Facebook, and Twitter
• Incoming and outgoing message content tagging
• Custom workflows for multiple approvers and steps
• Scheduling for optimal send times
• Response rate and time analysis report
• Trend analysis for twitter keywords and hashtags
• Paid social media reporting for Facebook, Instagram, Twitter, and LinkedIn
• Helpdesk integration