Description
Dialpad is an all-in-one business communication platform designed to help businesses of all sizes communicate more effectively. It provides a modern, unified communications system that enables users to make and receive calls, manage contacts, and collaborate with colleagues.
Features:
Cloud-based VoIP Phone System
This software provides a cloud-based Voice over Internet Protocol (VoIP) phone system that is easy to set up and use.
Automated Call Routing
With Dialpad, you can easily create an automated call-routing system. With this tool, you can direct business phone calls to the right person or department.
Call Recording
Thanks to this tool, you can easily record phone calls for quality control, training, or compliance purposes.
Conference Call
This platform supports conference calling with up to 10 participants.
Voicemail Transcription
It can transcribe your voicemails, making them easier to review and respond to.
Call Analytics
It can provide analytics on call performance, enabling you to measure and improve customer service.
Call Queuing
It enables you to create queues for incoming calls, helping you to manage call volume. Most importantly, it ensures that your customers don’t have to wait too long for assistance.
Call Forwarding and Transferring
It allows you to forward and transfer calls to the right person or department quickly and easily.
Multiple Integrations
Dialpad can integrate with popular business applications, such as Salesforce, Microsoft Office, and Google Suite. As such, it’s easy to combine the best features of Dialpad with the best features from other software.
Mobile App
Dialpad comes with a mobile app, which makes it easy to access the software from anywhere.
Support
Phone support
Online support
Types of Customers
Medium businesses
Small businesses
Enterprise
Devices it SupportsDesktop
Android
iOS
Web-based
Pricing Tiers:
Standard
€ 23 / Month Free trial
Pro
€ 35 / Month
Enterprise
Contact the vendor for a quote
Benefits:
Easy to Use
It has a simple and intuitive user interface that is easy to navigate and use.
Cost-effective
It provides competitive pricing plans that are designed to fit any budget.
Flexible
It offers a range of features and options that can be tailored to suit your business needs.
Scalable
As your business grows, its services can be scaled up to meet your changing needs.
Comprehensive
This tool offers a wide range of features and services, including call forwarding, call recording, call queuing, and more.
Collaboration
It enables you to collaborate in real time through voice, video, and messaging.
Mobility
Using this tool, you can make and receive calls from any location.
Security
Dialpad has powerful security features that ensure all calls and data are encrypted and secure.
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