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- 2017 leading social media
- 2020 leading social media
- 2020 leading solution for Reputation Management
- 2020 leading Influencer Marketing tool
- 2021 leading Social Media tool
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Brand24 Software
Brand24 is a simple yet reliable social media tracking tool that grants you immediate entry to brand mentions on various channels. These channels include podcasts, forums, videos, blogs, reviews, news, and social networks. The platform also offers ongoing social media tracking and metrics at affordable rates.
Software Overview
- Mobile Application for Android and iOS
- Competitor Knowledge
- Sentiment Analysis
- Influencer Analysis
- Real-time internet tracking
- Report Generation and Collaborative Work
Benefits of Using Brand24
Access to Helpful Insights
The tool has a powerful analytical features that allow you to measure sentiments, and analyze discussions & mentions. Thanks to the analysis, businesses get resourceful insights that enlighten them on the buzz around their brand. You also get scores indicating the performance of your brand when it comes to perception.
Identify Issues on Time
The influence of social media on brands is immense these days. As such, any issue developing on social media concerning your brand is worth noting. After all, online brand sentiment can tarnish or boost your brand’s reputation. This tool can help you identify issues with the potential to tarnish your brand when you still have time to manage the situation. It also has tools that you can use to locate where negative comments are coming from before the issue escalates further. This way, you know exactly who to talk to in order to resolve the issues they're highlighting.
Monitoring Comments, Mentions, and Feedback in Real-time
The platform enables you to see how the potential audience perceives your brand. You can track comments, mentions, and discussions concerning your brand as well as your competition. Brand24 also allows you to respond to the feedback and comments.
Product Features
The following are some of the incredible features from Brand24:
Do social listening for your business as well as the competition.
Examples of these sources are:
- Review sites
- Forums
- Blogs
- Virtual news sites
- Public newsletters
- Podcasts
- Social networks like Telegram, YouTube, TikTok, Twitter, Instagram, and Facebook, among others.
These include email alerts, actionable client insights, automated reports, influencer analysis, sentiment analysis, infographics, and much more. Thanks to this solution, you can boost brand awareness, find influencers, enhance customer support, and do social selling. Additionally, you can run competitive analyses and determine the success of your campaign efforts.
Does Brand24 have a customer support team?
Yes, if you find any part of this tool hard to understand, there’s a customer support team on standby to assist you. They are available 24/7 and always responsive. In addition, you can find answers to a wide range of inquiries in the FAQs section.
Can multiple users log in and use this platform?
Yes, Brand24 has the multiuser capability. Therefore, your entire team can access and use it simultaneously. However, the number of users accessing the account at any given time relies on your subscription package. For instance, an Individual plan also supports one user. However, if you want more than one user to access it, consider Team, Pro, and Enterprise. They have unlimited user capability.
Brand24 Pricing
Brand24 offers 4 different monthly subscription options:
Individual
$
49
/ Month
Or $39 monthly, paid once every year.
• 3 keywords
• 2000 mentions every month
• One user
• 12-hourly updates
Team
$
119
/ Month
Or $99 monthly, paid once every year.
• 7 keywords
• 5000 mentions every month
• Unlimited users
• Hourly updates
Pro
$
179
/ Month
Or $149 monthly, paid once every year.
• 12 keywords
• 25,000 mentions every month
• Unlimited users
• Realtime updates
Enterprise
$
299
/ Month
Or $249 monthly, paid once every year.
• 25 keywords
• 100,000 mentions every month
• Unlimited users
• Realtime updates
The Bottom Line
Brand24 is a cloud-based and easy-to-use social network monitoring tool for all types of businesses. It lets you know what your target audience is saying about you as well as your competition at a glance. With this tool, you can identify and analyze virtual conversations that are relevant to your brand. Not to mention, you can react promptly to some of the mentions and comments.
This tool operates at impressive speed, enabling it to capture mentions and comments in real-time. Thanks to it, you can respond to negative comments on time before they damage your brand reputation. You can also leverage this tool as a campaign tool. With the insights you get from it, you can forge a powerful marketing plan. What makes Brand24 even more effective is the fact that the platform can monitor popular networks such as Instagram, Facebook, and Twitter.